Assessing the Impact of Mohalla Clinics in New Delhi.

Abstract

This study seeks to analyse the model of Mohalla Clinic from a policy perspective in the limited time that it has been brought in. It examines the context in which these clinics have been brought in while looking at the impact, challenges and, gaps. It has been substantiated by findings from field work done in Delhi. It was done it parts and spread across four months October, November, January and February. Three clinics had been selected for this purpose. The study has been conducted based on the information, data collection and responses from the interview-guide prepared for the various stakeholders and interview schedule for patients. The selection of these patients was done through non-probability convenience sampling. The study finds that the clinics have taken a significant step to improve the state of health in Delhi and moved a step closer towards achieving the goal of Universal Health Coverage. It has had a substantial impact on the citizens and helped improve the access to health care. There is a high level of satisfaction amongst the patients and it has facilitated in bringing health care closer to people. But at the same time, there are many gaps that the clinic still has to fill. There has also been a delay in rolling out many of the necessary objectives of the clinics and it is still far away from the target number. Apart from that, Delhi also struggles with the problem of full statehood, shortage of health manpower and, lack of cooperation between different agencies and departments. While the model can contribute substantially to cater to the needs of the citizens, it would require interventions to ensure it is able to function efficiently.